FinCrime workload continues to grow, and traditional operating models cannot keep up. Human AI Operations give institutions more capacity, clearer investigations, and stronger oversight without any disruption to existing systems. Lucinity prepares investigations with consistent, explainable reasoning so your teams can focus on decisions, not repetitive work. All governance and risk decisions remain with you.
Lucinity takes responsibility for your triage and investigation departments through a managed service that blends analysts with AI. We execute the work under SLA.
Your governance does not change. You approve escalations, thresholds, policies, and SARs. Oversight and regulatory responsibility remain fully yours.
Our Human AI Operation connects with your existing detection systems. No replatforming. No internal change program. No disruption.
Lucinity helps me as the lead of Transaction Monitoring feel more safe that the cases are handled in a streamlined manner and risks are handled in a similar way. The case is easy to follow, and it’s easy to make sure that nothing is being missed. All the steps are as expected, and the investigation is easily traceable.
The new operating model replaces workload, not governance.
Human AI Operations reduce the manual workload that holds FinCrime teams back. Automation prepares cases. Analysts focus on oversight and quality instead of repetitive steps. Reviews become faster. Documentation becomes consistent. Investigations become clearer.
Finshark selects Lucinity to scale open banking with streamlined, consistent, and auditable case investigations. Luci automates manual work while analysts and developers can ingest all different types of data.
Visa Cross-Border Solutions (formerly Currencycloud) saves 5 hours of analyst time daily with Lucinity’s Customer Intelligence platform so customers experience faster, hassle-free cross-border payments.
Lucinity and Microsoft cut case investigation times from 3 hours to 30 minutes with the Luci AI Agent and Microsoft Azure Open AI. This means fewer account holds, faster fraud resolution, and a seamless banking experience.
